Privacy Policy

PrimeTranslators
Email: support@primetranslators.com

Last Updated: Feb 2026

1. Introduction

PrimeTranslators (“we”, “our”, “us”) is committed to protecting your privacy and handling your personal information with transparency and security. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our translation services.

By using our website, you agree to the terms described in this policy.

2. Information We Collect

We may collect the following types of information:

Personal Information

  • Full name

  • Email address

  • Phone number (if provided)

  • Company name (if applicable)

  • Any information included in documents you submit

Technical Information

  • IP address

  • Browser type

  • Device information

  • Cookies and usage data

3. How We Use Your Information

We use your information to:

  • Provide translation services

  • Respond to inquiries and quote requests

  • Process documents securely

  • Improve our website and services

  • Comply with legal obligations

We do not sell, rent, or trade your personal information to third parties.

4. Confidentiality of Documents

All documents submitted to PrimeTranslators are treated with strict confidentiality.

  • Files are accessed only by authorized translators

  • Documents are used solely for the requested service

  • We do not share documents without your permission

If required, we can sign a Non-Disclosure Agreement (NDA) upon request.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal data and documents from unauthorized access, disclosure, alteration, or destruction.

However, no online transmission method is 100% secure, and we cannot guarantee absolute security.

6. Cookies

Our website may use cookies to:

  • Improve user experience

  • Analyze website traffic

  • Optimize performance

You can disable cookies through your browser settings.

7. Data Retention

We retain personal information only as long as necessary to:

  • Complete the requested service

  • Fulfill legal or accounting requirements

You may request deletion of your data at any time by contacting us.

8. Your Rights

Depending on your location, you may have the right to:

  • Access your personal data

  • Correct inaccurate information

  • Request deletion of your data

  • Restrict or object to processing

To exercise these rights, contact us at:
support@primetranslators.com

9. Third-Party Services

We may use third-party tools (such as hosting providers, email services, or analytics platforms) to operate our website. These providers process data in accordance with their own privacy policies and applicable regulations.

10. International Users

PrimeTranslators provides services internationally. By using our website, you understand that your information may be processed in different countries where data protection laws may vary.

11. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised date.

12. Contact Information

If you have any questions about this Privacy Policy or how your information is handled, please contact:

PrimeTranslators
Email: support@primetranslators.com